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Showing posts with the label Customer Service

November 19, 2015

Have a Bad Day Day   Having been on both ends of customer service this day I resonate with. Bad Customer Service isn't always the fault of the customer service rep. Sometimes it is instigated by the, wait for it, customer. *GASP* Newsflash : the customer is not always right. Now, that being said if the customer is wrong it doesn't warrant poor behavior from the customer service rep.  To quote Rodney King, "Can't we all just get along?" Both customer and customer service rep need to behave, to remember their manners, and to extend civilities. Maybe You Get Bad Customer Service Because You're a Bad Customer It is a huge pet peeve of mine when customers act like jerks and treat the person trying to help them like dirt because of some false entitlement that they are "always" right. Use Less Stuff Day The ULS Report Bridging the Gap: Learn, Act, Give Buy Less Stuff International Men's Day Man-Up Men! Be the Best Husband and...

October 2015

October From octo, Latin for “eight” The eighth month in the old Roman calendar, October retained its name (from the Latin octō meaning "eight") after January and February were inserted into the calendar that had originally been created by the Romans. Breast Cancer Awareness Month This is a cancer that has affected more families worldwide. I'm not sure we need more awareness so much as we do need to pursue treatment options and potential cures. The awareness comes in advocating for women, and men, to take better care of themselves, be aware of symptoms and markers, as well as family history. New breast exam nearly quadruples detection of invasive breast cancers in women with dense breast tissue Nutritional education can help breast cancer patients prevent recurrences It's rare but it happens,  Male Breast Cancer Breast cancer types: What your type means Pizza Month Pizza...YUM Fun Pizza Facts to Celebrate National Pizza Month 12 Facts About Pizza ...