Have a Bad Day Day   Having been on both ends of customer service this day I resonate with. Bad Customer Service isn't always the fault of the customer service rep. Sometimes it is instigated by the, wait for it, customer. *GASP* Newsflash : the customer is not always right. Now, that being said if the customer is wrong it doesn't warrant poor behavior from the customer service rep.  To quote Rodney King, "Can't we all just get along?" Both customer and customer service rep need to behave, to remember their manners, and to extend civilities. Maybe You Get Bad Customer Service Because You're a Bad Customer It is a huge pet peeve of mine when customers act like jerks and treat the person trying to help them like dirt because of some false entitlement that they are "always" right. Use Less Stuff Day The ULS Report Bridging the Gap: Learn, Act, Give Buy Less Stuff International Men's Day Man-Up Men! Be the Best Husband and...

Kinda weird I know.  If you know me well you know that it kinda makes me gaggy because I have bathroom issues. (Clearly I didn't have any boys to raise or I'm pretty sure my bathroom issues would have been resolved with teaching boys how to properly go.  But I digress.)  BUT.  But I have to be grateful for toilets. Here's why. Toilets, while commonplace in developed countries, are a luxury in developing nations. Today happens to be World Toilet Day.  No I'm not making it up nor am I joking, click here for the info. And here's really why I am grateful for them.  They provide dignity, especially to girls and women. They also happen to serve as conduits to disease free lives.  They keep *stuff* out of water that people will use for drinking and bathing, they help contribute to better hygiene, and they help with sanitation.  Several studies have shown that due to the factors I just listed as well as others toilets can actually save lives.  So my...